Solar repair and troubleshooting answers

Short answers to the questions metro Atlanta homeowners ask when a solar system stops working. Each one goes with a video from EKO Solar Pros.

• Replacing a roof with solar panels on it in Georgia? Here's how solar remove and reinstall works

  When a roof with solar panels needs replacing, the panels, optimizers and racking have to be removed before the roofer starts and reinstalled after the new roof is on. EKO Solar Pros does this for homeowners and roofers in metro Atlanta and Georgia: we remove the array in order, inspect the wiring, replace damaged connectors and optimizers, reinstall the panels and test that the system is producing again.

• Why does my solar app say offline? Solar monitoring repair in Atlanta

  When a solar app shows offline, the panels are usually still producing power. The monitoring data just isn't getting out, most often because the home Wi-Fi changed, the cellular card dropped, or a communication wire failed. EKO Solar Pros diagnoses and repairs solar monitoring on SolarEdge and other inverter systems in metro Atlanta and Georgia, including systems other companies installed.

• Why does my solar system have no power?

  If your solar inverter is dark and your monitoring app shows zero, something along the system's power path has failed. A solar technician traces that path through the panels, the inverter, the solar disconnect and the tie-in at your electrical panel, finds the cause, and checks that the system is producing again. EKO Solar Pros does this troubleshooting on service calls in metro Atlanta and across Georgia.

• What Happens on a Solar Diagnostic Visit in Atlanta?

  On a solar diagnostic visit, EKO Solar Pros opens the inverter to read what the system is reporting, tests every circuit with a meter, and traces the fault from the panels to the disconnect to the breaker. The technician shows you what failed, repairs it, and tests the system again before leaving. EKO Solar Pros provides solar troubleshooting and repair for homeowners across metro Atlanta, even when the original installer is gone.

• Why are my solar panels not producing? Four checks before you call for solar repair in Atlanta

  If your solar panels are not producing, check four things first: the inverter light, the solar breaker, the disconnect switch beside the inverter and your monitoring app. A red, orange or dark inverter light, a breaker that keeps tripping, or a flat line in the app all point to a fault. If the system is still down, EKO Solar Pros provides solar diagnostics, troubleshooting and repair for home solar systems across metro Atlanta.

• Why is my solar inverter offline or showing a fault light?

  A solar inverter that is offline or showing a fault light has detected a problem, and resetting it only clears the message, not the cause. The fault code is a symptom; the cause can be a board, a connection or the wiring. EKO Solar Pros diagnoses inverter faults in metro Atlanta with live testing at the inverter and then tests the panels, optimizers and connectors on the roof.